Return Policy

RETURN POLICY

Welcome to Qasmi Unani Dawakhana! We value your satisfaction and strive to ensure you are pleased with your purchase. This Return Privacy Policy outlines our return policy for products purchased through our website, www.qasmiunanidawakhana.in. Please read this policy carefully to understand how we handle returns and your rights in this process.

2. Return Policy Overview

• Return Eligibility: Returns are only accepted for products that were delivered incorrectly. If you receive a product that is not what you ordered, please contact us immediately. Unfortunately, we do not accept returns for any other reason, including dissatisfaction or change of mind.

• Return Timeframe: Returns must be initiated on the same day that the product was delivered. Requests made after this timeframe will not be processed.

3. How to Initiate a Return

• Notification: To request a return for a wrong product, please contact our customer support team at [qasmiunanidawakhana2@gmail.com] or call us at [8095880719] on the same day of delivery.

• Information Required: When contacting us, please provide the following details:

  • Your order number
  • A description of the issue
  • Photographic evidence of the incorrect product, if possible

4. Return Process

• Return Instructions: Once your return request is approved, we will provide you with instructions on how to return the incorrect product. Please follow these instructions carefully to ensure your return is processed smoothly.

• Shipping Costs: The cost of returning the incorrect product will be covered by us. We will provide you with a prepaid return shipping label or arrange for pickup, as appropriate.

5. Refunds and Replacements

• Refunds: Upon receipt and verification of the returned product, we will issue a refund for the amount paid for the incorrect product. Refunds will be processed to the original payment method used at the time of purchase.

• Replacements: If you prefer a replacement, we will arrange for the correct product to be sent to you at no additional cost, subject to product availability.

6. Contact Us

If you have any questions or concerns about our return policy or need assistance with a return, please contact us at:

• Email: [qasmiunanidawakhana2@gmail.com]
• Whatsapp: [8095880719]

7. Changes to This Policy

We may update this Return Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Thank you for shopping with Qasmi Unani Dawakhana!